Terms of Service — Detour Coffee Roasters

Effective Date: October 12, 2026

1. Introduction and Acceptance of Terms

These Terms of Service (the “Terms”) govern your access to and use of the website located at kinbranvox.pro, and any related products, services, features, online ordering, reservations, gift card offerings, loyalty programs, promotions, communications, and in-store or digital services provided by Detour Coffee Roasters (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and all applicable laws and regulations of Canada and the Province of Ontario. If you do not agree to these Terms, you must not use the Services.

These Terms form a legally binding agreement between you and Detour Coffee Roasters, located at 41 King Street W, Dundas, ON L9H 1T5, Canada.

2. Scope of Services

Detour Coffee Roasters is a coffee-shop business that may provide, without limitation:

• Sale of coffee beverages, tea, food, baked goods, and related consumables;
• In-store purchases, pickup orders, and any available online ordering services;
• Gift cards, promotions, loyalty rewards, and special offers, where available;
• Event-related or seasonal offerings, as may be announced from time to time;
• Customer service and communications relating to orders, products, and account activity.

Product availability, pricing, menu items, operating hours, and service features may change without notice, subject to applicable law.

3. User Obligations and Responsibilities

When using the Services, you agree to:

• Provide accurate, current, and complete information when placing orders or contacting us;
• Use the Services only for lawful purposes and in compliance with all applicable laws;
• Not interfere with, disrupt, or attempt to compromise the security or functionality of the Services;
• Not use false identities, automated systems, or fraudulent means to access or misuse the Services;
• Comply with posted store policies, including health, safety, and conduct rules while on premises;
• Review ingredients, allergen information, and product descriptions before consumption or purchase.

You are responsible for maintaining the confidentiality of any account credentials, order confirmations, or payment information associated with your use of the Services.

You acknowledge that food and beverage products may contain allergens, including but not limited to dairy, nuts, gluten, soy, eggs, and caffeine. While reasonable care is taken, Detour Coffee Roasters does not guarantee that any product is allergen-free or suitable for all dietary needs.

4. Payment Terms and Conditions

All prices are listed in Canadian dollars (CAD) unless otherwise stated. Taxes, deposits, delivery charges, service fees, gratuities, and applicable third-party fees may be added to your purchase where permitted by law.

• Payment is due at the time of purchase unless otherwise agreed in writing;
• We may accept cash, debit, credit, mobile wallet, or other payment methods as displayed or made available;
• Online and card payments may be processed by third-party payment processors;
• You authorize us and our payment processors to charge the total amount due for your order or purchase;
• If a payment is declined, reversed, charged back, or later determined invalid, we may suspend fulfillment or request alternative payment.

We reserve the right to correct pricing errors, to limit quantities, and to refuse or cancel orders where applicable law permits. Any promotions or discounts are subject to their specific terms and may be modified or withdrawn at any time.

5. Cancellation and Refund Policy

Because many of our products are prepared fresh and may be perishable, all sales are generally final except where required by applicable law or where we choose to offer a replacement, credit, or refund at our discretion.

• Pickup and in-store orders: Cancellations may not be possible once preparation has begun;
• Custom, special-order, or made-to-order items: These may be non-cancellable and non-refundable;
• Gift cards: Subject to applicable Canadian and Ontario law and any stated card terms;
• Damaged, incorrect, or missing items: Please contact us promptly so we may review the issue;
• Refund method: Approved refunds, if any, will generally be made to the original payment method.

Nothing in these Terms limits any non-waivable consumer rights under applicable Canadian or Ontario consumer protection laws. If a refund or replacement is required by law, we will comply.

6. Liability Limitations

To the maximum extent permitted by applicable law, Detour Coffee Roasters shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, goodwill, or business opportunity, arising from or related to your use of the Services.

Without limiting the foregoing, we are not responsible for delays, service interruptions, product availability issues, errors caused by third-party providers, or damages resulting from misuse of products, failure to follow instructions, or undisclosed allergies or sensitivities.

Where liability cannot be excluded under applicable law, our total aggregate liability for any claim shall be limited to the amount you paid to Detour Coffee Roasters for the specific product or service giving rise to the claim, or the minimum amount permitted by law, whichever is greater.

7. Intellectual Property Rights

All content made available through the Services, including text, logos, trademarks, graphics, photos, menus, product descriptions, designs, layouts, and website materials, is owned by or licensed to Detour Coffee Roasters or its licensors and is protected by applicable intellectual property laws.

• You may not copy, reproduce, distribute, display, modify, or create derivative works without prior written consent;
• You may use the Services only for personal, non-commercial purposes unless expressly authorized otherwise;
• Any unauthorized use of our intellectual property may result in legal action;
• Third-party trademarks and materials remain the property of their respective owners.

8. Data Protection and Privacy

We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable Ontario laws.

Personal information may be used to:

• Process orders, payments, and customer support requests;
• Communicate about purchases, promotions, service updates, and business operations;
• Improve the Services, prevent fraud, and ensure security;
• Comply with legal and regulatory requirements.

We may use service providers to assist with payment processing, analytics, communications, hosting, or delivery support, subject to contractual and legal safeguards.

Please review our privacy practices as communicated through our website or by request. If you submit personal information, you consent to its handling as described in these Terms and any applicable privacy notice.

9. Force Majeure

Detour Coffee Roasters shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from events beyond our reasonable control, including but not limited to natural disasters, fire, flood, severe weather, power outages, strikes, labour disputes, supply chain disruptions, public health emergencies, war, civil unrest, government action, cyber incidents, or failures of third-party systems.

10. Changes to Terms

We may update or modify these Terms from time to time at our sole discretion. Changes will be effective when posted on kinbranvox.pro or otherwise communicated to you, unless a later effective date is stated.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services.

11. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

You agree that any dispute, claim, or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the courts located in Ontario, Canada, unless applicable law requires otherwise.

12. Contact Information

If you have questions about these Terms or the Services, please contact:

• Detour Coffee Roasters
• Address: 41 King Street W, Dundas, ON L9H 1T5, Canada
• Email: [email protected]
• Phone: +1 905-648-4747
• Website: kinbranvox.pro

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

The failure of Detour Coffee Roasters to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.